Terms of Service

1. Scope of these terms

These terms apply the moment you visit permanentqrcodes.com, open an account, or buy a code from Permanent QR Codes ("we", "us"). Buying on behalf of a company means you're confirming you have the authority to bind it, and "you" then refers to that company.

Using the service means accepting these terms alongside our Acceptable Use Policy, Privacy Policy, Cookie Policy and Refund Policy. Don't agree with one of them? Don't use the service.

2. What a license includes

Buying a code is a one-time purchase of a license to run that code on our redirect network. For as long as your account is in good standing and the service is operating, that license gives you:

• a redirect you can point at any lawful destination, and repoint whenever you need to;
• unlimited scan routing — no scan cap, no per-scan charge;
• print files in whatever formats your dashboard offers at the time you download them.

There's no renewal fee attached to a purchased code, and the license itself has no fixed end date — though that isn't a promise the service runs forever; section 7 covers what we intend to do if it ever winds down. You can ask to transfer a license to a different account.

3. Printed materials are on you

Where a code gets printed, at what size and on what material is entirely your call. Before any production run, test a physical proof — real lighting, more than one phone — and own the outcome on size, contrast and placement.

We don't cover the cost of printing, reprinting, relabeling, recalling or replacing packaging, labels, signage, equipment tags or anything else, no matter why a code stops scanning or resolving.

4. Where your codes can point

You pick every destination, and you own its content, legality, accuracy and uptime. We don't pre-review destinations, but they still have to clear our Acceptable Use Policy — no phishing, malware, fraud, illegal content or infringement.

Regulatory disclosures on product packaging remain your obligation regardless of what a code opens to. A code can supplement required printed information; it can't substitute for it.

5. Payments and refunds

Checkout prices are in US dollars. Dodo Payments handles the transaction under its own terms, and full card numbers never reach us. Ask for a refund within 2 days of purchase under our Refund Policy; after that window, the purchase is final.

6. Suspension

Break these terms or the Acceptable Use Policy and we can suspend the code or the account behind it. Typically that starts with an email to your account address and 30 days to fix the destination or request a refund under our Refund Policy.

Active phishing, malware, fraud, illegal content, a security threat, or a legal or law-enforcement demand skip that notice period entirely — we act immediately. Terminations on those grounds don't qualify for a refund.

7. If the service winds down

Features can change, get added or get removed. If we ever decide to stop running the redirect service entirely, our intent is to:

• notify account holders by email at least 90 days before redirects stop;
• leave data export available so you can pull your codes and destinations;
• help, within reason, with moving codes elsewhere.

A portion of every license fee goes into an escrow-style reserve set aside for exactly this scenario. This section describes intent and preparation, not a warranty — it doesn't create obligations beyond what's written elsewhere in these terms.

8. No warranties

The service, the site, our print files and any guidance we publish come "as is" and "as available." To the extent the law lets us, we disclaim every warranty, express or implied — no promise of uninterrupted service, permanent availability, particular scan rates, print outcomes, business results, merchantability or fitness for a purpose.

Redirects run on top of third-party networks, hosting and devices we don't control. A temporary outage, on its own, doesn't end your license.

9. Liability cap

To the extent the law lets us, our total liability for any claim tied to the service caps at whatever you paid us in the 12 months before the claim arose. We're not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost sales, lost data, or print, reprint and recall costs.

Some jurisdictions don't permit limitations like these, so parts of this section may not apply to you.

10. Your responsibilities to us

You'll defend and cover Permanent QR Codes and our team for claims, losses and reasonable legal costs stemming from your destinations, your printed materials, a breach of these terms or the Acceptable Use Policy, or a violation of law or someone else's rights. If you learn one of your codes is being misused, tell us promptly.

11. Who owns what

We own the platform, the software, the website's content and our brand. You keep ownership of your destinations, logos and anything you upload, and you grant us only the permission needed to run the service for you.

12. Closing your account

Email support any time to close your account. Once it's closed, its codes stop redirecting, so export anything you need first. We delete account data after closure except what we're legally required to keep for tax, legal or fraud-prevention purposes — details live in our Privacy Policy.

13. Updates to these terms

We may revise these terms over time. Material changes get emailed to account holders at least 30 days ahead of taking effect. Keep using the service past that date and you've accepted the update.

14. Resolving disagreements

Talk to us first — most problems resolve informally. Any claim has to be brought individually, never as part of a class or representative action. If a court finds part of these terms unenforceable, the rest stays in force.